Rejection sucks. It is the hardest part of sales and life. So how do we build up our mental capacity to not let it bother us?
I have always found two things to help me.
- Remembering my WHY, and coming back to that throughout the day always helps me deal with any challenges or rejection I am facing or just went through. Having a deep and keen understanding of why you do what you do every day, will get you through the tough times. I keep a picture of my wife and kids right next to my desk, so when I get hit with a hard NO, I can look at that picture and know I am here for them, and I have to make the next call because they are relying on me. One of the best books I have ever read with walking you through finding your WHY is “Find Your Why by Simon Sinek“. I would recommend anyone seeking to answer this question to check this out. So, next time you are hit with rejection, come back to your why, and carry on… you owe it to yourself and your family.
- Don’t things personally. Usually, when we get hit with rejection, we take it personally and get emotional. This really makes it tough to move forward, when you start to get emotional about someone being rude, or saying no, or hanging up on you. I get it, its happened to me thousands of times over the last 15 years of being in sales. But what I have learned it that I don’t know what is going on with the person on the other line. Maybe they just got into a fight with a significant other, maybe they are sick, maybe their boss just yelled at them, so instead of taking it personally, I recognize that that person is having a bad day and just projecting their anger out onto me, in which I have a choice to accept those negative emotions or not. I read The Four Agreements by Don Miguel Ruiz back in 2011 and it changed my life with how I deal with people trying to project their bad days or negativity onto me.
If you can do your best to implement these two practices of remembering your WHY and not take things personally, it will significantly impact your ability to move through your day with ease and grace.
If you are interested in the two books I referenced you can snag them on Amazon for cheap. Below are the links.