The best way to make a connection, make a sale, retain a customer, is by listening.
People hate dealing with salespeople because salespeople make it all about them. It is not about you, it is about the person in front of you or on the other line. Stop talking, and start listening, and see what happens. Results.
Everyone knows about sales scripts, but not many people use them. A lot of salespeople just kind of wing it. Stop that. Sales scripts are
My sales team and I do a book club every month. The book for July was High Performance Habits by Brendon Buchard. If you are not
One of my favorite books on overcome challenges is The Final Summit By Andy Andrews
